Rule 3 – Courtesy is given, respect earned, and trust awarded. They happen in that order. Violate any single one and you start over

Small-Sales-Rep-Rules

In this fast paced world where efforts are made to compress sales cycles, improve sales productivity and do more with less, we can forget about basic factors in human relationships that impact our efforts. For the most part, customers and prospects will be courteous to you. It is freely given. They expect the same in [...]

Bookmark and Share

Rule 5 – If you don’t act like a sales person, don’t expect your prospect to act like a buyer.

Small-Sales-Rep-Rules

Regardless of all the recent banter from people who want to avoid the term ”sales” in their title or on the business card, most business buyers still want to be sold to.  Let’s be clear, they don’t want pushed, badgered, insulted, and told what to do.  They do want to be encouraged, supported, listened to, and successful.  If [...]

Bookmark and Share

Rule 9 – Expect the Customer to treat you like an Executive only when you first act like one.

Small-Sales-Rep-Rules

Call it strong self talk or self fulfilling prophecy, but expecting to be treated a certain way will help influence others to treat you that way.  Sort of reminds me of the old saying, “you get what you expect”.  Consider the new manager you had years ago – he was your junior in many ways and in [...]

Bookmark and Share

Rule 62 -Some people are astronauts, and others astronomers.

Small-Sales-Rep-Rules

Which are you? It makes a difference. If you are an astronomer, it may be difficult to be involved helping your customers, or if a sales manager, helping your team. You likely are an incredible planner and strategist. But, if you are an astronaut, you are right in there with your customers pushing buttons and [...]

Bookmark and Share